As an approved motorcycle smash repairer for all major Australian insurers, we've built our repair process around the requirements of insurance assessments. From the initial quote through to final delivery, we manage the full workflow — minimising your involvement and stress.
You have the right to choose your own repairer. Your insurer cannot dictate where your motorcycle is repaired. We make the process of choosing MMF simple — contact us with your claim number and we'll handle everything else.
Every repair is fully documented, photographed and reported — before, during and after. This protects you, satisfies your insurer's requirements and ensures there are no surprises when you collect your bike.
We communicate directly with your insurer's assessor on your behalf — covering the initial damage assessment, parts approvals and any supplementary damage identified during the repair process.
We perform a thorough assessment of all crash-related damage — not just the visible surface damage. Structural components, mounts and mechanical items affected by the crash are all identified and included in the repair scope.
We always aim to use genuine OEM or OEM-equivalent parts on insurance repairs. Where an insurer proposes pattern parts, we'll discuss this with you before proceeding — you have the right to understand what goes on your bike.
Every stage of the repair is photographed and documented — pre-repair condition, parts installed, completed work and final sign-off. This record protects you throughout the claims process and beyond.
All insurance repairs are backed by a written guarantee. When you collect your bike, you'll have documentation of what was repaired, what was replaced and the warranty terms that apply to the work completed.
We manage the full scope of motorcycle insurance repairs — from minor slide damage to complex crash restorations requiring structural and cosmetic work across the whole bike.